Shipping & Returns
Returns
- You have 30 days to return an item from the date you ordered it.
- Made-to-Order products cannot be cancelled, returned or exchanged after order is placed.
- To be eligible for a return, your item must be unused and in the same condition that you received it.
- Your item must be in the original packaging.
- Contact us prior to sending back your item so that we can issue you a RMA (Return Merchandise Authorization)
Refunds
- Once we receive your item, we will inspect it and notify you that we have received your returned item.
- We will immediately notify you on the status of your refund after inspecting the item.
- If your return is approved, we will initiate a refund to your credit card (or original method of payment)
- All Returns are subject to a 15% Restocking Fee.
Return Shipping
You will be responsible for paying for your own shipping costs for returning your item. We recommend a carrier such as USPS Priority, FedEx, or UPS as it can be traced. Shipping costs are non-refundable.
Shipping
- We offer FREE SHIPPING on any order over $100.00 being shipped within the Continental USA.
- International Orders are shipped out via UPS or USPS Priority Mail (Fee will be automatically calculated at Checkout)
- Most orders are shipped out within 24 Hours.
- Orders received after 2pm (eastern), on a holiday, or the weekend will be shipped the next business day if item is in stock.
- Once your order is shipped out, we will email you the Tracking Information.
Contact Us
If you have any questions on how to return your item to us, contact us.
Apex Lighting, Inc.
4600 N. Powerline Road
Deerfield Beach, FL 33073
Toll Free 866.572.2739
Local 954.421.3267